< Precautions when using >

• ・All cars are non-smoking. If you wish to smoke, we will take you to a designated smoking area.
• ・Fire is strictly prohibited inside the car. We also refuse crackers.
• ・You can bring food and drink into the limousine. When you leave, please take all your belongings with you.
• ・Please refrain from foods with strong smells, scents, and soups.
• ・If the inside of the car is contaminated, we may charge a cleaning fee.
• ・If you get car sick, please take motion sickness medicine in advance.
• ・In principle, we cannot accept extensions or shortening of the day.
• ・Pets are not allowed.

< Charges >

• ・It is also possible to make a plan according to your request. In that case, we will present a separate quotation.
• ・From 23:00 to 6:00, an additional late-night fee will be charged.
• ・However, additional fees will be charged during the busy period from December 18th to December 31st.
• ・Additional charges apply for parking and toll roads.
• ・If waiting time or actual vehicle time is extended due to the customer's convenience, a 30-minute fee will be charged, and any additional time will be charged as an extension fee. However, if the time is extended due to traffic congestion, we will not charge you.
• ・If you board after the reserved boarding time has passed, you will get off at the reserved boarding time.
• ・If the actual vehicle ends earlier than the reserved time due to the customer's circumstances, no refund will be given regardless of the actual vehicle time.
• ・We are not responsible for the extension of the actual driving time due to road conditions, traffic conditions, natural disasters, or vehicle defects, or inconsistency of the scheduled time.

< cancellation policy >

After confirmation of payment, the cancellation fee will be as follows from the date of your scheduled ride.
After payment up to 8 days before: 10%
7days prior: 20%
3days prior: 50%
The day before: 80%
On the day:100%

• ※If additional production fees have been paid and arrangements have been made accordingly, refunds for the production fee (29,700 yen) cannot be provided.

• ※The calculation is based on the number of business days excluding Saturdays, Sundays, and public holidays.
• ※ If you shorten the time after making a reservation, a cancellation fee will be charged based on the price difference.
• ※As limousines are specialized vehicles, in the event of operational issues, we will either provide a different limousine or offer a refund.
• ※The customer is responsible for any handling fees associated with refunds.
• ※Cancellation fees from December 18th to December 31st will be 100%.

< Prevention of infectious diseases>

• ・If you have signs of an infectious disease, we will refuse you to ride, especially if you have a cough that seems to make your lungs stiff. We ask for your understanding in order to prevent clusters from occurring.
• ・Hand sanitizer/disinfectant towels are available. We ask for your cooperation in disinfecting your hands and personal items such as mobile phones.
• ・For ventilation, the windows in the guest rooms are always open by about 10cm. Since cold air is discharged from the air conditioner, the effectiveness of the air conditioner will be reduced, but we ask for your understanding and cooperation.
• ・Ozone sterilization deodorizer "Ozone Neo Aero" MXAP-AE270 is in operation in guest rooms. Due to individual differences, there may be headaches and discomfort in the nose and throat. In that case, please turn off the power.
• ・The crew will wear masks when serving customers.
• ・Numbers are attached to the attached glasses. Please check the numbers you use to avoid close contact.

< Notes during operation (common troubles) >

• ・All seats are non-smoking (paper cigarettes, heat-not-burn cigarettes, electronic cigarettes, water cigarettes).Please smoke outside the vehicle when taking commemorative photos.
  *Passengers are prohibited from smoking in the car according to the passenger car transportation business transportation regulations stipulated by the Ministry of Land, Infrastructure, Transport and Tourism and Law No. 103, Article 25 Health Promotion Law (measures against passive smoking). Including e-cigarettes that do not contain nicotine.
• ・Prohibition of using crackers, candles, fireworks, lighters, matches and other dangerous and flammable materials
• ・There have been cases of chewing gum sticking to the carpet and seats, so please refrain from using it while using the limousine. If it is attached, you will be charged for it.
• ・Drinking in one go is prohibited as it may cause drunkenness and vomiting. If you are drunk, we will refuse to continue the service.
• ・Drinking and smoking by minors is prohibited.
• ・Children under the age of 12 must be accompanied by a parent or guardian over the age of 20.
• ・Do not open or close windows. Sticking your face or hands out of the window, throwing items out of the vehicle, and shouting out loud outside the vehicle will cause trouble for third parties, so please refrain from doing so.
• ・Opening and closing the door may cause an accident, so it is prohibited except in an emergency. The opening and closing operation is performed by the crew.
• ・If you raise the volume too much, you will not be able to hear the sirens of emergency vehicles, etc., and it will interfere with safe driving.
  We may forcefully turn off the music in private properties such as hotels, residential areas, etc., if we judge that it will cause inconvenience to third parties.
• ・Dancing (jumping, jumping, etc.) is prohibited as it will interfere with safe driving as the steering wheel will be caught.
  For safety and accident prevention, please be sure to wear your seat belt while driving.
• ・Intentionally placing shoes on the seat or stepping on the seat with bare feet is prohibited as it may cause damage. If it is malicious, we will compensate you.
• ・Deliberately popping the balloons is prohibited as the sound will startle the crew and interfere with safe driving. Also, if you step on a balloon that has fallen on the floor, the floor of the limousine will crack. The floor is made of wooden planks. If you step on it with all your might, it will break easily.
  In that case, we will have to bill you, so we will prohibit it.
• ・If you write on the balloon with a felt-tip pen, etc., it will be transferred to the sheet, etc., so it is prohibited.
• ・Inhalation of helium gas
  The helium gas sold exclusively for voice-changing play is mixed with about 20% oxygen so that it is safe to inhale directly. %is.
  If you inhale directly, the oxygen concentration in your lungs will drop significantly, and there is a possibility of suffocation due to lack of oxygen. Even just one breath can lead to death, and even if rescued before death, brain damage may remain, which is very dangerous. Never inhale directly.
• ・Drugs (narcotics, stimulants, thinners, etc.) are not allowed to be brought in or used by those who can confirm the symptoms of addiction
• ・Bringing in animals is prohibited. (Excluding assistance dogs for persons with physical disabilities (meaning assistance dogs for persons with disabilities under the Act on Assistance Dogs for Persons with Disabilities (Act No. 49 of 2002)) and dogs recognized as having equivalent capabilities. .

< Refusal to continue or cancel service >

• 1.When wearing unclean clothes that may contaminate the interior of the vehicle (swimwear, underwear, naked upper body, no clothes) Prohibition of use
• 2.When you are so intoxicated that it is difficult to walk without help, when you have vomiting, or when you are likely to commit an act that violates public order and morals. We will accept, refuse to continue, or cancel the operation if the condition or other conditions make it difficult to use normally.
• 3.If the passenger is seriously ill without an attendant, we will refuse to accept or continue the service.
• 4.Passengers are not allowed to be infected with a category 1 infectious disease, category 2 infectious disease, novel influenza or other infectious disease, or designated infectious disease under the Act on Prevention of Infectious Diseases and Medical Treatment for Patients with Infectious Diseases (Limited to those requiring hospitalization.) Patients (including those considered to be such patients) or those with findings of new infectious diseases. We may refuse to accept or continue the operation.
• *1, 2, 3, and 4 above are stipulated in the notification of the Ministry of Land, Infrastructure, Transport and Tourism (Article 13 of the Transportation Regulations for Passenger Vehicle Transportation Business).
• ・Acts contrary to public order or good morals (customers with bad manners) Passenger car transportation business transportation regulations Article 49
• ・Intimidation, intimidation, verbal abuse, or other acts that cause trouble to third parties and crew members
• ・If you are carrying items that are prohibited from being brought in under the provisions of transportation regulations such as passenger car transportation business
• ・If you are smoking or are about to smoke in the car, you are requested to stop smoking and you do not comply
• ・If your tattoo is exposed, we may refuse you to board at the discretion of the crew.
• ・If a third party is judged to be uncomfortable and lacks dignity when using a costume cosplay.
• ・Shooting for commercial use and for which consideration is required. Unauthorized use of our vehicles, acts that violate legitimate rights such as intellectual property rights, portrait rights, publicity rights, etc.
  * If you have uploaded a video of you using the limousine on SNS video posting sites such as YouTube or on the web, we will delete it on the same day if we request it to be deleted.

< Prohibited Acts of Passengers Transportation Regulations for Passenger Car Transportation Business Article 53 >

• 1.Opening and closing the entrance door while driving, jumping on or off a moving car
• 2. Talking to the driver while driving
• 3. Walking around while driving
• ・If you do not comply with the restraints and instructions given by the crew based on the regulations, we will refuse to continue the service.
• ・If you do not comply with the request to get off (leave), you will be charged with non-removal (Article 130 of the Penal Code), forcible obstruction of business (Article 233 of the Penal Code), and consolidation. (Article 45 of the Penal Code) will be applied.
• ・If any of the above acts, illegal acts, or acts that hinder safety are discovered, the crew will refuse to accept or continue the operation at the discretion of the crew. I will let you.

< Compensation for equipment damage, stains, etc.>

• ・Damage caused by the passenger's intentional or negligence, non-observance of laws or regulations damage), etc.), we will demand compensation for the damage from the passenger.
• ・Regarding damage to the glasses, we will charge 1,000 yen for each bad case.
• ・We will charge 60,000 yen (maximum 180,000 yen) for damage to speakers due to excessive volume. (It will not be damaged at normal volume. It will be damaged if you increase the volume so that the sound breaks.)
• ・A minimum of 50,000 yen will be charged for vomiting and stains caused by food and drink.
• ・Limousine cabin seats are very susceptible to scratches and stains. We will charge you for any scratches or stains caused by intentionally putting shoes on or wearing shoes.
  Please note that the sheet will be a high bill because it is not a point repair but a replacement sheet.
• ・Damage and stains on other equipment will be reimbursed at actual cost.

< Responsibility to Passengers >

• ・We will be responsible for compensating for any damages incurred in the event of loss of life or body due to an accident during operation.
  *However, this does not apply when it is proved that the crew did not neglect the operation of the vehicle, or that there was intentional or negligence on the part of the passenger or a third party other than the crew.
  *In the case of the preceding paragraph, our responsibility to the passenger begins when the passenger boards and ends when the passenger disembarks.

< Compensation for passengers >

• ・Damage (damage, breakage, staining of the car body and company, business compensation fee (during repair damage), etc.), we will demand compensation for the damage from the passenger.

< Disclaimer >

• ・Services cannot be provided using the reserved vehicle due to reasons not attributable to the Company, such as accidents or theft, or force majeure such as natural disasters. In that case, we will change to a vehicle different from the reservation or refund. (Article 419, Paragraph 3 of the Civil Code) We shall not be held responsible for any damage caused to passengers.

< Enforcement of Tokyo Organized Crime Exclusion Ordinance and Instructions from the Metropolitan Police Department >

• ・Transactions by gangsters, members or related parties of gangsters, or those who are recognized as belonging to other anti-social organizations are strictly prohibited. I will.
  If this fact is found on the day of boarding, we will refuse boarding and report to the Metropolitan Police Department Organized Crime Countermeasures Section 3 Elimination Section 1 at 03-3581-4321. We will not be responsible for any damages or refunds for the above.
• ・Acts that are contrary to public order or good manners (customers with bad manners) Intimidation, intimidation, verbal abuse, or other troubles to third parties and crew members We refuse the use of those who do.

Please observe the above terms of use and notes and enjoy.
We appreciate your understanding and cooperation.